Day 36
During the Labor Day sale, my dad had seen a laptop on
sale and wanted to buy the laptop when he got home today. This evening we visited
WalMart to buy the laptop my dad wanted. After talking to the customer
service representative, we found out that the laptop we were inquiring was out of
stock. We checked for two more different models and they were both out of stock
too. Well quite disappointed from there we visited Best Buy, and Office Depot
and we experienced the same results. The laptops on display were the last model
the store carried and were out of stock. Finally we found a laptop we were
looking for at a different Office Depot location, and the laptop was put on
hold for us. During all the inquiries we have made we received one answer from
all the customer service representatives of their respective stores “we got
wiped out at the Labor Day Sale.”
So here is my question: What is your experience shopping
after a big sale event?
Well some of our biggest retail sales happen during
Thanks Giving Sale followed by Black Friday Sale, Christmas Sale, and now the
Labor Day Sale. What does the retail vendor do in order to maintain restock of
their products? Why do stores have products on their display, if the item is
out of stock and not available for the customers?
At the electronic store, the experience felt like a
switch and bait proposition. The items on sale were not available but the next
best item is not on sale and available with couple of hundred dollars
difference. Is this a new strategy of marketing the vendors are proposing to
compensate the Holiday Sale Clearance? Normally how long does it take for a
retail vendor to perform normal operations with products after a sale?
“When a business becomes
too relaxed because of a recently achieved success, it could have a reverse
effect.”
~Lenji Jacob
2 comments:
Many times the store will only carry 5 items of something special on sale and will not give rain checks if they are out of stock. I am not sure if it is a bait and switch but it is their draw. Hey consumer..come here we have a great (fill in the blank) on sale. Then when the consumer arrives they are left feeling a little disappointed. I refuse to buy something else if the item I was itching for is no longer being carried. Try techbargains.com. Sometimes they have great coupons and your father can order online. Dell also has a refurbished section and you can sometimes find great deals there as well.
Thank you Sharon, I prefer online shopping personally especially with electronics.
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